How can I place an order?
What forms of payment do you accept?
How soon will I get my order?
How is my order shipped and is it insured?
How much will shipping cost be?
Is my personal information secure?
What is your return policy?
How do I custom order my own washer pit game?
How long does a custom order take?
What if there is a problem with my order?
Placing An Order
You can place an order with WashersToGo either by phone, by email, or right off the web.
Simply add the item(s) using the "Add To Cart" button. When ready to check out use any of the "View Cart" buttons located on our website. Ordering online is easy and secure! All orders are SSL Encrypted to safeguard your bank card and personal information. We reserve the right to limit order quantities or cancel an order at our discretion.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, AX, PayPal, Personal Check, and Money Order.
If you prefer to pay by check we will email you instructions or you can call us with your order at (815) 509-5065. Personal checks may take up to 2 weeks to clear the bank. We do not ship merchandise until your check has cleared. Bank card and Paypal payments are not accepted for international orders outside of North America. Please contact us for international order help.
How soon will I get my order?
Most orders are shipped within 2 business days of your order submission.
(except special / custom orders or if you are paying by check)
Use the UPS Ground Service map below to estimate delivery of your order.
Orders originate in Illinois
Example
Order shipped on Monday to Atlanta, GA should be delivered on Wednesday.
Note - Transit days are the number of business days after day of shipment.
Weekend days and holidays are not business days.
How is my order shipped and is it insured?
All washer games by WasherToGo are shipped insured UPS ground. If you need your order sooner, please contact us.
Smaller orders will ship insured Priority Mail via USPS.
How much will shipping cost be?
Shipping is FREE on all orders placed in the United States. All washer games by WasherToGo are shipped insured UPS ground. If you need your order sooner, please contact us.
For delivery to other then USA addresses please contact us for details.
Is my personal information secure?
Our shopping cart is SSL Encrypted to safeguard your bank card and personal information.
What is your return policy?
All returns or exchanges require our authorization. WashersToGo offers a 10 day return policy. All returns for credit must be received by us within 10 business days of issuing you an RA otherwise no credit or refund will be honored. We do not accept returns on custom/special order or clearance items.
There is a 10% restocking fee on any item(s) returned for credit based on the actual amount paid. Original shipping charges, if any, are not refundable. A copy of the original invoice should be included with the return. Any returned item should be packaged carefully and include all original packaging materials. We suggest you return your item with an appropriate amount of insurance in the event of loss or damage. All items returned must be undamaged, unused, in the original packaging and include all parts and paperwork.
All returns must be in the same condition as when we shipped it to you. Additional fees may be charged if we incur any time or expense to make your returned item saleable. No credit or refund will be given on returns/exchanges without a valid Return Authorization.
How do I custom order my own washer pit game?
Custom order washer pits can be ordered right off the web site or you can call us at 815-509-5065. Once you have submitted your special order we will contact you to confirm your order details and start construction on your design. For more details on what it means to "special order washer games" please visit Special Order Washer Pit Games.
How long does a custom order take?
Custom order washer pits may take up to 7-14days to design and assemble depending on the quantity of the order. Once you have submitted your special order we we will contact you to confirm your order details and start construction on your design. Custom order washer games are non-refundable.
What if there is a problem with my order?
If for any reason there is a problem with your order, please contact us asap.
We will do our best to make it right.
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